Q1:Why the capacity displayed from PC is smaller than original capacity?
A:Actual usable space may be less than the total storage capacity listed due to Decimal measurement used to represent usable capacity of the SSD.
Actual capacity calculation: Total storage x 0.93
Q2:How to format SSD and achieve 4K alignment?
A:Win7 or higher version OS is recommended due to 'Disk Management Formatting" function is built in the systems. We recommend NTDS disk partition format and DISKGENIUS tool to make drive partition.
Q3:Why can't we find SSD hard disk and read/write data?
A:The newly bought SSD generally need to be formatted in Disk Management before using. It is recommended to format in the windows operating system and use NTFS format.
Q4: Are you a manufacturer or a trading company?
A:We are a division of KingSpec manufacturer focused on KingSpec enterprise grade ssd sales with 12 years experience and we sell overseas and also in local market.
Q5:What is our product brand?
A:"KingSpec" is a well-known international SSD brand. The 'Chipstar' series products are brand new and upgraded enterprise grade ssd of KingSpec, which means the Chipstar series ssd are higher performance than KingSpec consumer grade ssd.