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We accpet ALIBABA TRADE ASSURANCE payment for order more than USD1000- it is 100% payment protection, your money is quite safe.
See here for how to pay by TRADE ASSURANCE ?
1.Are you factory?
A: Yes, We are factory.
2. Can you offer sample?
A: Yes, we can offer you free sample to check the quality.
3. Did you have stock?
4. Can you accept customized?
5: What's file do you need if customized?
A: .pdf file is ok, .ai file will be best.
6. How do these come packaged? Is there a photo?
A:For stock goods, we don’t send color box. If you need color box,there will be MOQ request,e.g.:1000pcs and white box for 500pcs.For photo ,we will send by email.
7. Can you send me some more pictures ?
A: OK, please send us your email. For the popular designs, we take the photos by ourselves, we can send you, but don’t send it to our competitors, thank you.
8. Will you include the repair kit?A: Yes, each package we send will repair fabric and the small deflate tube. For glue, we send for seashipment, for air shipment, it is not allowed.
9. What is the Return policy?
A: If you receive goods with quality problems, we will send new one with next order, or refund payment.
If the goods damage during using, you need repair by yourself.
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