A: Our company is located in zhangjiagang city,near shanghai
Q1: Are you trading company or manufacturer? A: We are factory which has over 20 years' manufacturing experience. Q2: What's the MOQ? A: 1 set. Q3: How long is your delivery time? A: 5 - 30 days after order confirmed. Based on the item and quantity. Q4: Can you send samples? A: Yes, samples can be sent for your evaluation. Q5: What is your terms of payment? A: If amount ≤ 1000 USD, 100% in advance, if amount ≥ 1000 USD, T/T 30% as deposit, and 70% balance before shipping. We'll show you the photos of the products and package. Payment terms: Trade assurance, T/T, L/C, Western Union... Trade terms: EXW, FOB, CIF, DDU... Q6: Where's your general loading port? A: Shanghai port for LCL and Zhangjiagang Port for FCL, or as your demand. Q7: Can you do OEM? A: Yes, we can do OEM. We have complete facilities and more than 20 years experiences ready for your service. Q8: Do you test all your goods before delivery? A: Yes, we have 100% test before delivery. Q9. For tenders, whether you can provide all necessary documents. A. Yes. We win a lot of tenders by providing complete documents and helped our customers. Q10: How to deal with the faulty? A: First, our products are produced in strict quality control system, but if any faulty, we'll send new spare parts for free in 1 warranty year. Secondly, our after-sales department will periodically follow up customers. Q11: How can get the shipping cost? A: You tell us your destination port or delivery address, we check the Sea Freight or Air Freight for you based on your requirement.