Our products are widely used in various industries such as arts and crafts processing,
advertising, clothing, leather processing,model,intaglio printing, woodworking and stone working,
glass engraving,logo marking.
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Q1: I knew nothing about this machine, what kind of machine i should choose?
Very easy to choose. Just tell us what you want to do by using CNC laser machine, then let us give you perfect solutions and suggestions.
Q2: When I got this machine, but I don’t know how to use it. What should I do?
We will send video and English manual with the machine. If you still have some doubts, we can talk by telephone or skype and e-mail.
Q3: If some problems happen to this machine during warranty period, what should I do?
We will supply free parts during machine warranty period if machine have some problems. While we also supply free life long after-sales service. So any doubts, just let us know, we will give you solutions.
Q4: Before sending me an inquiry on our fiber laser, it is better for you to provide me the following information 1)Your metal or non-metal material size. Because in our factory, we have different models according to working area. 2)Your materials. Metal/Acrylic/plywood/MDF? 3)You want to engrave or cut? If cut, could you tell me your cutting thickness? Because different cutting thickness need different laser tube power and laser power supplier.
Q5:.How to distinguish laser tubes with different powers and applications?
Laser tube length\ diameter \power.High laser tube power is, the deeper the machine can cut, but its light spot is bigger. So, it is better to use a machine with a low-power laser tube to engrave, such as 60W or 80W. If for cutting work, high laser power is right choice.