Q1. What about the lead time? A: For sample order 3-5 days, order more than 50pcs 7-10 days
Q2. What Controller can I choose? A:DMX System or Remote Controller is on optional. As Product Price,is include the remote control cost.
Q3. Could I Buy the Powder Consumables Individually? A: The Compound Titanium Metal Powder Consumables could be sell individually!
Q4:What's the MAX spary time? A:The Max spary time of machine is 30seconds at a time,mainly to protect the life and safe use of the machine
Q5. How do you Protect the Machines' Security on Shipping? A: The Outter Carton Box with foam inner, and there is Flight Case in your choice, 2 / 4 pcs each case, will be well protect bulks security on delivery.
Q6.How many bags of powder do you need to buy a machine? A:in general,200g/bag.and consume 12g per spray .one piece of machine need 5bags of Titanium Alloy Grain at least
Q7. What Certificates could you offer? A: We have the CE certificates at present, if other certificates you need, they will be offered on cost.
Q8: Do you offer guarantee for the products? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q9:Can I Custom My Own Logo? A: Yes, Customized Logos will be supported, small quantity will need some cost, and big quantity the logo will be free.