3. International Express ,like DHL,TNT,UPS,FEDEX,3-8 days (door to door)
4.Usually it is chosen according to the situation or according to your requirements.
Sample Charge Free sample can be provided based on a certain amount of products. For some custom items, we may charge some sample costs, and all the sample costs can be refunded back when you place the order in the future.
Payment We accept T/T, western union,online paypal, moneygram, Ria. transfer etc. for the payment. contact us freely if any doubt with payment.
Shipping 1. We recommend door to door International Express or air shipping for small package. it takes 3-7 days from our factory to your appointed place 2. Sea shipping are recommended if time is not urgent and with large bulk cargo. it takes 7-35 days shipping time from Guangzhou or Hongkong port to your port.
After-sale Service We guarantee our quality on all of our items. item can be replaced if any quality problems.
Q1. Are you a trading company or manufacturer?
We are a factory specializing in acrylic products with over ten years of experience. Provide you with competitive price products. Welcome to our factory
Q2.How do I know your quality?
High solution detailed photos and free sample will be able to verify our quality.
Q3. How can I get the quotation if I need to customize it? Please send us your design with specifications, we will make an price list based on your requirements.
Q4.Can I get a sample first? And how does it charge?
Yes, free sample is available with freight collect or prepaid.
Q5.How to pay the money? We can accept pay by PayPal or TT or Western Union. Please tell us the payment that you prefer,?we will send the detail information to you.
Q6.What's the price term? Normall , We offer the EXW or FOB price, for the high risk and unstable fuel prices, hope you can understand us.
Q7.What's the shipment method? It can be Ocean Shipping, Airlift and Express (EMS, UPS, DHL, TNT, and FEDEX). This depends on your order.
Q8.Is the sample fee can be refund? Yes, it can be refunded to you at least once your production order is confirmed.
Q9.What about your delivery time? Generally speaking, 15 - 30 days after receipt of your advance payment. This depends on your order.
Q9.What if the acrylic products are broken during transition? Our after sales will sort the reasons and will sure you'll be properly compensated.
Q11. Can you make products from our designs?
Yes, we do OEM and OBM.
Q12.What kind of files do you need for printing?
Vector file are acceptable, with CAD, CDR, AI, PDF and EPS file.