A : In stock item 1pcs , custom design100pcs/ design.
Q2:How quick custom sample finish ?
A : It need about 5-7days after artwork confirm
Q3:When and how can I get the Iitems
Generally,we will deliver the good by UPS/DHL/ FedEx .and I t's a door-door service.you will got it about 10-15days after you paid .We will deliver by ship for bulk .If you are urgent ,we will try our very best to meet your deadline.
Q4 : Can I custom make my own design ?
A : Yes , you just need share me your design picture or your design ideas , we will help you make the products effect picture and the artwork for your prove then start producing .
Q5: How can I make an order ?
Visit the website and contact us. tell us the quantity and the size and material if necessary and send us the artwork if you have then we will check total cost and make a PI for you. We will make the item after you paid 30% deposit and deliver the good after you paid 70% balance.
Q6 : What’s the product’s packing?
A : Usually(Round /bullion shape ) we use coin capsule and the poly bag packing,irregular shape use poly bag packing . If need specify the packing , please feel free to contact us .
Q7 : How about the delivery and shipping ?
A : Generally by air/sea , DHL , FedEx ,UPS ,with 3-4 days delivery .
Q8 : Which payment can you accept ?
Usually, we accept paypal, Western Union , T/T. and you should pay 30%dopost before mass production and 70% balance before deliver.
Q9 : How you control your quanlity ?
We QC team check every masonic jewel before sending . but a small number of item may be damged by long distance shipment. Replacement items will be sent together with your next order .