Mettle ST serise LED soft strip light have four different model which are ST-800,ST-800C,ST-1200,ST-1200C
15V /4A Adapter
15V /5A Adapter
Lithium battery adapter
In put:100-240V 2A;Out put:16.8V 4A
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample usually needs less than 3 days. The massive production order usually ships with in 15 work days after we receive your payment.
Q3. Do you have any MOQ limit for led light order?
A: 1pc for sample checking is available.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%. Secondly,we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
This is Vincent from Mettle,
If you have any question, please do not hesitate to contact me, I will be more than happy to help you!