1) We accept payment directly in Alibaba, West Union, TT, Paypal. All major credit cards are accepted through secure payment processor ESCROW. 2) Payment Item: A.Thrugh in Alibaba, we can draft a credit guarantee order in Alibaba, and you can make the payment directly in Alibaba.
B. If you don’t want to through in Alibaba, we can send the proforma invoice to you,you only need to pay the 30% deposit, balance payment before the shipment.
1)As your requirement for the delivery by sea, air or express,
2)In general, for the delivery time need 10-15 working days after received your order. 3)SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 4)If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
1)12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2) Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
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Q1.Are you factory or trade company?
A:We are factory of more than 10 years export experience.
Q2.What is your terms of payment?
A:T/T 30% as deposit, and 70% before delivery.
Q3.What is your terms of delivery?
A:EXW, FOB, CFR, CIF, DDU.
A:2-5 pieces free samples are available,fright on you. Delivery time usually is 2-3 days. Customized samples will take 5-10days.
Q5.What is delivery time if we place an order?
A:It depends order quantities.Usually,we can deliver goods within 10-15 working days,for more QTY order,let's confirm when you place official order.
Q6.Do you test all your goods before delivery?
A:Yes, we have 100% test before delivery.
Q7:How to ship out the cargo?
A:At your request, by sea,by express, all are available.