1.Q: You are the factory or trade company?A: we are the factory,all massage chairs are produced by ourselves.2. Q: Can I get some samples?A: Yes, We are honored to offer you samples for quality inspection.3. Q: What's the delivery time?A: It usually takes about 20 days to process for container order .Sample order within one week working days.4. Q: Is it can be OEM?A: Yes, OEM is available, all products can be customized to meet your demand 5. Q: What is the payment term?A: T/T, L/C or west union are all available.6. Q: What are your warranty terms?A: We offer different warranty time for different chairs.Please contact with us for detailed warranty terms.