FAQ
Q1: Are you a manufacturer or a trading company?
A: Yes. We are a professional manufacturer of mobile phone accessories with over 11 years of experience.
Q2. Can I pre-produce the sample before sending it to you?
A: Yes, we can send you a free sample for your approval. The second order is 200. You can return the sample fee.
Q3. What is the housing material of the charger?
A: This is the ABS + PC fire enclosure.
Q4. What is the minimum order quantity for the charger?
A: Our minimum order quantity is usually 50 pieces/model. But we accept a small amount of long-term business.
Q5. What is your warranty policy?
A: Our warranty for all chargers is 12 months. Once any defects occur within 12 months, we will change the new defects to customers.
Q6. What is the preparation time for mass production?
A: Usually our 5K delivery time is 12 working days.
Q7. Can I put my own private label on the charger?
A: We can make your own personal label on the charger. At the same time you can make your own packaging design.
Q8. I am doing business in Amazon? Can you ship the goods to Amazon FBA?
A: Yes, we have sent a lot of merchandise directly to Amazon FBA for our customers.
Q9. If we order from you, how should we pay?
A: For small batches or samples, you can pay via Paypal. For amounts over $600, you can pay by bank T/T.
Q10. Can I make OEM packaging?
A: Yes, when the number of each model exceeds 1000, we can carry out OEM packaging.