1. When could I get the quotation? Our working time is 7:30 - 11:30am, 13:30 - 17:30 pm from Monday to Friday. The email will be replied within 24 hours.
2. How many details should I give you for what I want? We need the material, quantity, size, colors and other special requirements.
3. Can you do the design for us? Yes, we have a professional design team that has rich experience.
4. Do you have a factory? We are a factory, can produce all kinds of wooden crafts, home decorations and furniture.
5. Can I get a sample from you? After the product's details are confirmed, you can ask for samples. Normally, small quantity of samples are free. Even if we charged for large number of samples. it will be fully returned for you after order placed.
6. How long can I expect to get the sample? 5 - 7 days.
7. What's the lead time for the normal products? About 35- 40 days for full container qty.
8. What's your payment term? 30% deposit, and 70% balance payment against copy of bill of loading. We accept T/T, Trade Assurance, MoneyGram, etc.
9. Why we choose your company? 1) Reliable: we are the real factory and have rich experience, we dedicate in win-win. 2) Professional: offer wooden products exactly you want and focus on wooden product/ handmade craft / home decoration for decades. 3) Factory: our factory have reasonable prices.