1.How can we confirm the products are genuine HV and DH English version?
HV and DH softwares can be downloaded from their official website, and only original products are fully compatible with the softwares.
2.Can you provide OEM service? Is there MOQ?
OEM is preferred, and in most cases, no MOQ is required.
3、What payment method can your company provide ?
We accept Alibaba Trade Assurance Orders payment, via TT (Bank transfer), Western Union,Paypal and so on.
4.How is your after-sales service?
Most of our sales engineers and technicians have won HV HCSA certificate. And thanks to manufacturers' support, all issues can be solved timely and properly.
5. Can I install the IP camera by myself?
Of course,the camera is flexible installated.And there is a user manual within box,you can contact us in need.
6.Do you provide drop shipping service?
We will provide as many shipping options as possible, including DHL, UPS, TNT, FedEx and EMS, Airfreight and by Sea, and we also have third-party warehouse in US and AU, timely shipment can be arranged.
Any more information, please contact us via monitech.en.alibaba.comwe will provide more product information to you, Hope we will server to you. Thanks your support.