We provide you with one year warranty and life long after-sale service, we guarantee the main parts within 12 months, if the main parts go wrong without human contact within one year, we will freely provide with you. And after one year, if you need to change parts, we will provide with you with best price and main it in your site. Whenever and wherever you have technical problems, you can contact us at any time, we will do our best to support you to solve the problems.
We are the manufacturer of the machine, as a manufacturer, we guarantee the machine are made of the best materials, with first-class workmanship, brand new, unused and in all respects with the quality, specification and performance are stipulated in the contract.
Quality warranty period is within 12 months from B/L date. The manufacturer would repair the contracted machines free of charge during the quality guarantee period . If the breakdown is due to the improper use or other reasons, the manufacturer will collect the repair fee.
Installation and debugging:
After the machine arrives at the buyer's factory, if the buyer want us to install and commission the machine in buyer's factory, we will dispatch one engineer to your site to install and commission the machine to you, but the related fees: round trip tickets, local accomodation, food, transportation will be borne by the buyer, and the buyer should provide his site site assistance for the installation
Packaging & Shipping
The machine will be wrapped by plastic film, and then packed into standard export strong wooden case. The machine will be fixed tightly in the wooden case and suitable for all kinds of transportation.
1. Are you the factory? Yes. Our company engaged in packing machinery for ten years. 2. Can you do customized packing machine? Yes,of course. We are specific packing machinery manufacturer with morn than 10 years experiences,we can do packing machinery accourding to the customer's requirements. 3. I there any installation direction after we received the machine? Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time. 4. Is there any ensurance to guarantee my order from your company? We are an onsite check factory from Alibaba, and the quality, delivery time, your payment are all ensured by Alibaba trade assurance.
If you have any question please don't hesitate to contact us,
we will give you a warm and rapid reply. label printing machine