Q1 How do you ensure your product and service quality ?
All of our processes strictly adhere to ISO-9001 procedures.
Q2 Can I buy 1 or 2 pieces of samples for testing before place bulk order?
Yes, we are pleased to send you samples to test the quality and workmanship. we are confident that once you get it in your hand. you will be satisfied. Moreover. with our excellent service and competitive price.we believe that we will be your first choice.
Q3 How can I order and make payment?
Once clear your requirement and determined which product is ideal for you, we will send proforma invoice to you. You can pay via Trade Assurance, TT bank transfer, Western Union or Paypal as you like!
Q4 if we do not find what we need on your web, can you make it as customer' srequirements?
Yes, we can provide bespoke service to our customers with specific requirements. You can send me details via e-mail and I will check if we can develop them. Or you can send us samples and we can develop new models especially for you.
Q5 Can I custom brand?
Yes, we can custom logo. You can choose the logo types such as laser cut, printed, embroidery, woven label, embossed. etc
Q6 what about delivery date?
If we have free stock of the item you need, we can send goods to you within 3 working days after receiving deposit or 100% payment to our bank account. If we do not have free stock, the delivery date can be different for different products, Generally speaking . it will takes 2-3 weeks
Q7 What about shippping?
We can ship in small batches by way of air express or larger ones by the container , to save costs. You can either use your own signed shipment agent or our cooperative forwarder.
Q8 If we find your bank account different as before, how should we respond?
Please do not send the payment and double check with us before arrange payment (Bank details will be listed in every piece of proforma invoice)