1. Do you provide on-site installation service? PTH provides customers with one-stop integrated housing solution including installation and operation. We have 3 options for on-site installation according to the customer's specific situation. Firstly, we offer installation instructions and installation video. Secondly, we assign the installation team for the project. Finally, we send professional engineer to guide the local installation team.
2.What's your delivery time? Salesman will confirm the time accordingly, large order should communicate with order management department in advance. Normally, delivery time is 45days after receive deposit. Large order delivery time should be arranged separately.
3.How to control the quality of your product? a. quality of the design: think about possible problems in advance and provide a high quality design solution. b. quality of the raw material: choose the qualified raw material c. quality of the production: precise manufacturing technique, experienced workers, strict quality inspection.
4. How to deal with quality problems? Warranty is 3 years. Within the warranty period, PTH will responsible for all quality problems caused by production.
5. If there is a clear service life of your products? If have, how long? Under conventional climate and environment, steel structure whole building 10 years, main structure 15 years, protecting system 10 years.
6. What designs do you have in different climates (How can the products adopt to different climates)? Strong wind region: improve the wind-resisting ability of the internal structure. Cold region: increase the thickness of the wall, or use good insulation material, improve anti-pressure ability of the structure. High corrosion region: use corrosion resistant material, or paint anticorrosive coating.