We can offer customized solutions to fit your needs. From special packaging and inserts to shipping method and schedule, we can execute your fulfillment project to your exact specifications. Even a brochure or a gift card in the pocket of the item you're sending.
Item will packed with protective material to prevent damage during transit.
The flexibility to ship via your carrier of choice
We make best efforts to ship your products to your desired destination in the most economical way possible given your specified date and production limitations.
In some cases where product is extremely heavy, another common carrier may be used.
Expedited shipping is available to customers who use their UPS or FedEx account number.
DachionPromo is not responsible for "Import Tax" fees in buyer's country.
Western Union;Paypal(5% paypal fee);TT(Bank Fee Shared);LC;Escrow
Customized solutions to fit your needs;
Special packaging and gift card abilities;
The flexibility to ship via your carrier of choice;
Your satisfaction is always 110% guaranteed
Above all else, when you partner with DachionPromo you'll enjoy peace of mind knowing that you'll get the correct item, the correct imprint, and on-time delivery - or your order is free. We want you to be happy with your experience and genuinely impressed with the end result, and we'll do whatever it takes to make it happen.
You won't find better prices
With our Low Price Guarantee, you know you're always getting the best deal. In fact, if you find a lower total product price (product, set-up, imprinting, etc.) within 30 days of your purchase, we'll credit you the difference and take 10% off your next order. Close relationships with the industry's top suppliers equals extra savings we pass to you.
Real people - real relationships
With DachionPromo you get personal attention from a trained Promotions Specialist that cares about the success of your project. Our experts go through a rigorous training program designed to benefit you! Your rep will share the lessons we've learned from tens of thousands of successful orders to make sure yours is a success as well. We love to talk promos and pride ourselves on making it happen, so contact us with any questions or concerns you have at any time you'd like.
Free Stuff: Samples, Art, and Digital Proofs
The final product you receive should always match your expectations, down to the smallest detail. That's why we're always happy to give your free product samples, free artwork cleanup, and free digital proofs. Our in-house art department knows the ins and outs of imprinting, and will make sure your logo always looks great on the products you choose.
Reliable Rush Service
Deadlines don't scare us! We have a long track record of going beyond the call of duty when fast-approaching deadlines make success seem impossible. If you need your products FAST, we have stock items that can be shipped out in as little as 1 business day. Our Sales is trained in the "ten-minute drill" and can help you get your rush order processed without problems or delays. Nobody else has faster or more accurate rush delivery service - period!
Cancellations and Alterations to Existing Orders
Once an Order is approved, we cannot guarantee our ability to make changes or cancellations to an order. DachionPromo will make every effort to comply with your cancellation request.In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.
Back in 2002, DachionPomo was founded with a simple vision in mind:
Become the company that provides the highest level of personal customer service to promotional products buyers of all sizes.
Today, DachionPromo is one of the fastest-growing online distributors of custom logo merchandise in China.We serve over 3,000 clients from every industry: Automotive;Animation;Sports;Cosmetic;Apparel;Drink;Electronics;Food;Jewelry;Medical;Chain Store.etc,and have earned a reputation as "Logo on Countless Items".
Until this very day our guiding vision remains the same: regard customers with dedicated, personalized service from experts who know what works and why when it comes to promotional products.
We look forward to many more years of successful partnerships and hope that you too will see the DachionPromo difference first-hand.
What if I don’t have artwork?
If you don’t have artwork,Sketch out or send us a file describing what you’re looking for and we’ll help you out. We will do simple typesetting of your name and message! If you don’t see a font that you like, just tell us the name or describe it and we’ll try to locate it for you. If you can’t find an acceptable electronic file that meets our requirements, you might consider asking the person who originally created your logo for a vector file and have it emailed to us.
What if I want a specific color match imprinted?
Many of our decoration methods allow for the opportunity to closely match the imprint color to a specific requirement. Customers who require specific color matching should provide us with “PMS” color numbers where applicable. PMS stands for Pantone Matching System(http://www.pantone.com/pages/pantone/index.aspx). Be aware that all monitors are different and the color you see on the screen will surely be different when viewed in person.
What graphic file type should I send you?
All files must be saved as EPS and all text converted to outline.
Artwork with Text:We recommend that all text be converted to outlines when possible. Please note that the smallest text size that can be imprinted is typically around 6-8 pt. with some exceptions, for embroidery letter should be non-serif and at least 3/16″ to 1/4″ in height. It is often necessary to modify or drop text entirely for small imprint areas.
Single Color Artwork:We prefer Adobe Illustrator files, however we can use .jpg or .tiff files if their resolution is 600 dpi (dots per inch) or higher at the size of the imprint area. The logo should be in black on a white background. Web images are 72 dpi and are not acceptable. If your item is to be embroidered, we can use a web graphic.
Multiple Color Artwork:Send only original, native vector, EPS files.
Can I See It Before I Buy It?
Our artists will prepare an electronic proof of your artwork, and even make recommendations if you would like assistance. We can actually produce an actual proof of your item with your imprint prior to running your entire order. We recommend this on all orders where time permits.
What if I Need it Really Fast?
If you are working on a very tight deadline, please check with our Sales, who will lists a wide selection of products that can be produced and shipped out within 1 business day. Please note that you must consider delivery time when figuring out when you will receive your order. We can only guarantee that your order will leave the factory on time according to the shipping method that you specify. Rush orders often incur additional charges and you may be required to limit the complexity of your artwork.