1.Q : Are you a factory or a tradeing company? A: We are a factory with export license. 2.Q: Can you provide OEM/ODM service? A: Yes. we have professional desigers and engineers provide excellent service. 3.Q: Where is your loading port? A: Shanghai or Ningbo sea port, both near to our factory. 4.Q: How can I get samples? A:We are honored to offer you a small quantity of the free samples, but clients are expected to pay for the courier cost. 5.Q: what is the payment term? A: Normally 30% TT, balance before or upon receipt the BL copy. 6.Q: How do your factory carry out the quality control? A: Skillfull workers take care every details through out the production and the package process. 7.Q: What's your delivery time? A: Delivery time will be 5-25days, depend on the order quantity, we can confirm this information to you when receive order details. 8.Q: What 's the sample time? A: Usually is 2-3days. if need to OEM produce, the time will be longer. 9.Q: What's the package of your products? A: Each product will be packed into a gift box, then into strong export carton.