We always insist on the better standard accessories to make the machine work better, besides, customers could have optional accessories, the machine price is different based upon different accessories.
Dowel RF CO2 marking machine beam combiner laser head machine lens 25mm cnc engraver controller marking samples which got great popularity around our customers.
We attend many times exhibitions in domestic and abroad, meanwhile we have set up good relationships with customers around the world to check the CO2 laser marking machine.
Inner quality control:
Strictly control quality for every piece of the parts, procedure and machine, we reinforce each machine operation to poor procedure quality, guaranteeing the precise cutting operation.
Jinan DOWELL Photoelectricity Equipments Co, LTD, with 12 years laser cutting machine production experience , located in Jinan city, Shandong province, specilized in fiber laser cutting machine, marking machine, engraving machine.Meanwhile we have passed CE,SGS, FDA and other international certifications.
Our machine has got great reputation from clients, they came to factory to further understand DOWELL new model fiber laser cutting machine, intending to place second order with us to check the CO2 laser marking machine.
1. Two years warranty for whole machine except for laser lens or tube
2. 24 hours for replying technical asking by alibaba
3. Providing customers with the door-door service
When the machine has something wrong, don't worry about that, perfect after sale service to guarantee your rights to use the machine normally within reasonable period.
High quality is our forever pursuit,each machine will be strict quality controlling and complete packaging.
We have passed SGS, FDA,CE certificates, which also bring out our products quality.
1. How can we compare different price with same configurations?
Same configurations not means same workmanship, not means same manufacture procedure, not means same after-sale service, our fiber laser cutting machine is not assembled together, so the invisible production machine will be not showed in the quotation directly.
2. Can i have real customer evaluation from you?
Of course, you can talk to our clients, no matter end users, or dealer as long as got their permission, be never reveal the privacy of any client if no permission firstly.
3. How can i get perfect service?
(1) Pre-sale: free sample testing service will be provided according to your requirements.
(2) In sale, the progress of production will be updated gradually, you will be completely run the production of your machine by video,pics or real time calling
(3) After-sale service,firstly, you will be updated once machine left for your sea port ,such as eta,electrical documents,the policy bill of marine,the Bill of Lading etc, will be passed to your Mailbox ASAP.Secondly, English-speaking engineers will be available within 24hrs to support your installation via Skype, WhatsApp, Wechat or Tele.In addition, the scaled engineers would be available to go abroad, giving 7-10days training in your workshop(paid service)
4. How do you solve the problem which happened to machine within warranty?
You will be required to take pics or videos according to our requirements, if any parts (exclude consumable) damaged within warranty, free parts will be sent back by air,if any parts damaged without warranty, the trade payment will be charged all cost price and sent by air.
5.How can you guarantee the timely delivery of machine after paying the deposit?
There will be legal documents like proforma invoice, sale contract, which will be signed and stamped officially,besides,we can make a deal buy Alibaba assurance order,so that both you and us can be guaranteed by Alibaba Group.Once you got any problem of machine delivery delaying or no after-sale service,all above probable condition can be restricted in Alibaba assurance order.