1. Orders will be processed within 24-48 hours after payment verification.
2. Please make sure of your shipping address is correct and leave us your contact phone number.
3. In some Customs restriction countries, like Brazil, Russia, Italy, France, Greece etc., the Customs may hold items for some days, if it is reallydelayed there some days, your kindly patience will be much highlyappreciated.
4. If you have not received your parcel within 30 days after your payment, please contact us. We will track the shipment and give you an early reply as soon as possible.
Warranty and Return
1. Abiding by quality win market, and rigorous factory quality control, all products were tested OK again on production line before packing.
2. 12 months Manufacturer's Warranty for defective items (excluding items damaged and/or misused after receipt).
3. If any problem occurs when using your item, please just contact us and we will provide you professional technology support. If item was faulty, we will provide the replacement/repair/return/refund services subject to different conditions.
About Our OEM/ODM Service:
1. having strong software engineer team which are highly professional on IPTV application , media stream etc.thus we can custom the firmware such as to modify system boot up logo as your request , develop UI , develop XBMC etc.
2.To print your company logo on the gift box,on the top of set top box,tv stick,mini pc, remote controller,smart projector etc.
Our Mainly Advantages:
1. Being the real manufacturer, we manufacture all the devices by ourself, that is the only reason why our price is much more competitive than that of other brands.
2. Having getting a better discount from express company such DHL, EMS, our shipping cost will be lower, and as usual, it only need 3-5days to USA ,UK,Europe,etc.