If you have any questions about the products, shipping ,quantity etc.,please don't hesitate to contact us. If you didn't find what you were looking for, come and contact us. We will give you a satisfactory answer.
ROCK Sitor 5V 3.4A Dual USB Car Charger Digital Display Phone Car Charger for Iphone 11 Universal Charger Car for Samsung
Packaging & Shipping
1. What is the timeline for samples and mass production?
A: For samples order, our timeline is around 2-7days after we received the payment, For mass production timeline, it depends on your quantity and products, please contact us for more detail.
2. Are our products have quality assurance?
A: Yes, almost all of our products have CE, FCC, RoHS certificate and test report
3. Payment method
A: We receive by Alibaba trade assurance order, make the payment by credit card, Bank T/T or E-Checking
4. Q: Do you offer samples for testing?
A: We don't provide free sample, but we offer to sell at very low MOQ
5. Q: Are you support OEM(Custom make Logo) order?
A: We support OEM order with the minimum of quantity(MOQ), Please contact us for more detail
6. Q: Will you offer the retail packages for us?
A: Yes, All our products are come with nice and look classy retail packaging boxes
7. Q:Do you have warranty?
A: Yes, (We have 3 months warranty for cable & Audio cable) (6Months warranty for Cable(MFI) & holder, Selfie stick & headphone, Lifestyle products) (1year warranty for Charger & Speaker, Wireless Headphone and power strip)
8. Q:Can you arrange the transportation for us?
A: Yes, we can arrange transportation by sea, by air or by express
9. Q: How to proceed an order for Rock products?
A: Firstly let us know the products you are interested and the quantity you plan to order
Secondly We quote price base on your quantity and needs
Thirdly customer confirms the order and make the payments