Q: Are you manufacture or trading company? A: We are manufacture. Our factory has been specializing in supermarket shelves, warehouse racks and different,kinds of display stands since 2001.
Q: Where is your factory? Can I visit ? A: Our factory is located in Foshan, Guangdong. You are warmly welcome to visit whenever you are available.
Q: What is your delivery time? A: In general, within 15 days. It also depends on the order quantity and shelving design.
Q: What is the term of payment? A: Payment terms: 30% of deposit upon signing the PI, and balance will be cleared by T/T before delivery.
Q: Are samples available? A: Yes, samples are available at any time. We charge some sample cost and will return it during the next order.
Q: How about your quality? A:All of the steel are best cold rolled steel (Q235), much firmer and stronger bearing capacity. Manufacturing process : getting rid of the oil → washing → drying → elactriostatic spraying .All products are corrosion-resistant and durable .
Q: How could I install the racks? A: We provide detailed install instruction for every type of shelf. If needed,we can also ask engineers to teach you for free.
Q: Could you produce according to customers’ design? A: Sure, we have very rich experience in customizing shelves.There are 3 main excellent designers with 5 years experience in shelf design to give you professional design.
Q: Do you produce shelf with different kinds of materials? A: Yes,our products baby bottle storage rack are mainly made of metal but we also produce accessory shelves or displays with wood,titanium alloy,acrylic,glass,etc.
Q: What are main rack and add on rack? A: The difference between these two kinds of racks is upright. Main rack is the start rack with 2 uprights and add on rack is the continue rack with only 1 upright. For example, if there are 15 wall racks against the wall, the structure will be 1 main rack+ 14 add on racks.
Q: What is the manner of packing? A: Generally, shelves are flat packed by air bubble film/ film in standard export cartons. Other packing like wooden box are available to clients’ requirement.