Please be cautious and check with your supplier if this product is for virus protection purposes and if the coronavirus (COVID-19) will affect your order.
Rock Zinc Alloy Mini Dual USB 4.8A Fast Charging Car Charger For Iphone Xs Xr For Huawei Mate 20 Pro Metal Mini Charger Car
1. What is the timeline for samples and mass production?
A: For samples order, our timeline is around 2-7days after we received the payment, For mass production timeline, it depends on your quantity and products, please contact us for more detail.
2. Are our products have quality assurance?
A: Yes, almost all of our products have CE, FCC, RoHS certificate and test report
3. Payment method
A: We receive by Alibaba trade assurance order, make the payment by credit card, Bank T/T or E-Checking
4. Q: Do you offer samples for testing?
A: We don't provide free sample, but we offer to sell at very low MOQ
5. Q: Are you support OEM(Custom make Logo) order?
A: We support OEM order with the minimum of quantity(MOQ), Please contact us for more detail
6. Q: Will you offer the retail packages for us?
A: Yes, All our products are come with nice and look classy retail packaging boxes
7. Q:Do you have warranty?
A: Yes, (We have 3 months warranty for cable & Audio cable) (6Months warranty for Cable(MFI) & holder, Selfie stick & headphone, Lifestyle products) (1year warranty for Charger & Speaker, Wireless Headphone and power strip)
8. Q:Can you arrange the transportation for us?
A: Yes, we can arrange transportation by sea, by air or by express
9. Q: How to proceed an order for Rock products?
A: Firstly let us know the products you are interested and the quantity you plan to order
Secondly We quote price base on your quantity and needs
Thirdly customer confirms the order and make the payments
Fourthly We arrange to sent out your goods