1. We usually reply and make a solution within 7 working days from the receipt of defective information
2. When got defectives, please provide its defectives pictures and operation video.
3. Quality department will check and judge what reason to cause this defectives.
4. If product itself defective, we will arrange replacements with next orders.
5. p.s. If special condition, we will keep you posted in advance.
Packaging & Shipping
Packing and Shipping
Time of Delivery
For stocks, we'll ship your order within 3 to 7 working days.
For OEM orders,it takes 20 to 30 days according to the quantity of orders.
Modes of Transport
1.Express:DHL / FEDEX / EMS / UPS / TNT.
2. Air and Sea shipments:Please offer us the airport and seaport.
Details of Packaging
Individual package for each product or as customer demand
Q1. Are you a manufacturer or a trading company?
We are a branded underwear company with its own factory.
Q2. Why can you trust us?
We support the trade security of the Alibaba platform. Our company has been established for 10 years, with an annual output of 2,000-300,000 products. There is a certain popularity in China.
Q3. How to ensure product quality?
Our raw materials have feed quality control tests, and the qualified products after inspection will enter the production workshop. In addition, we also have IPQC (input process quality control), complete the QC comprehensive inspection before packaging. OQC will conduct a comprehensive inspection of our products prior to shipment.
Q4. How to get the preferential price?
Please tell us your specific needs, including the product and quantity, and then you will get a better price.
Q5. Can I get samples before ordering in bulk?
Yes, in order to ensure that the product is consistent with your needs, you can get samples before bulk ordering. We have confidence in the quality of our products. The sampling time is 7-10 days. However, the sample cost is $10-100 and can be returned.
Q6. How long is the product production cycle?
100-200 sets of stock, 200-500 sets of 3-5 days, 500-1000 sets of 5-10 days, 1000-10000 sets of 10-25 days, > 10000 sets contact us for the latest information
Q7. Can I order customized products?
Yes, We offer OEM services.
Q8: Does you Can Do Custom LOGO And Packaging?
Yes,We Can Do Putting Your Logo ON The Products And Packaging, And WE Can Accept Designing And complete Your product requirements.