Q: This is my first time buy from your company , how to arrange the shipping way for me? A: We ususally send jewelry by DHL , FEDEX , UPS ,EMS,TNT,E-Packing etc. , they are all safe and fast (usually take 5-7 days), you just waitting for your goods at your home or your office is ok .
Q: I am doing small business,can I buy small quantity from you? A: Sure,we welcome all clients no matter your business small .Don't worry!
Q: If I buy from your company , how long can I receive my goods ? A: If you buy stock items or want to get samples from us,the goods can be arrived in 7days by express.If you place bulk order from us , usually the production time is around 15- 25 days (sometime maybe need more days or less depends on your bulk order quantity) , lead time by express is around 5-7 days , by sea is around 30 days .
Q: Do you accept customized products? A: Yes,just tell us your idea of customized products or send us your design.I will quote you our best price according MOQ and craft of different design.
Q: If I paid for your company , how could I know if you send out my goods ? A: After you paid,we will arrange production or shipping soon , once we send out we will send you the tracking number,after you get the tracking number you can check at the official website or official website call , there will be staffs check the tracking number for you , once you get the tracking number you can check at website anytime , you will also know where it has arrived .
Q: What's the sample policy and sample lead time ? A: For sample which have in stock,we can send you very fast. For sample which is customized produts,delivery time is about 25-30days.
Q:What's the payment way? A:You can pay on Alibaba by credit card ,VISA,T/T,e-checking through trade assurance order. Or pay by western union,PAYPAL,Alipay,Wechat,T/T.