Q1. How can I start an order?
A: Try to start with an E-mail asking for price of your interested products or any other information about us.
Q2. Can I ask for a sample before place an order?
A: Yes, samples are available if necessary. Yet for consideration of saving postage, we also provide detailed pictures and other documents you require to smooth your concern as an alternative solution.
Q3. If I order a small quantity, will you treat me seriously?
A: Yes, of course. The minute you contact us, you become our precious penitential customer. It doesn't matter how small or how large your quantity is, we are looking forward to cooperating with you and hopefully we would grow together in the future.
Q4. Can I pay a visit to your factory?
A: Yes. You are welcomed to visit our factory at any chance. Besides showing you around our factory, we can also help you with booking hotel, picking up at the airport, etc.
Q5. What is the payment term of your factory?
A: Normally in TT 30% deposit, 70% balance before loading; L/C; trade assurance acceptable.
Q6. How is your quality control?
A: we have a professional quality control team that tests products and packaging before delivery.We will control the quality of the goods during all the mass production.We guarantee 100% customer satisfaction with all our products.If you are not satisfied with the quality of our products or our services, please feel free to give us feedback.If the product does not meet the contract requirements, we will send you free replacement or compensation in the next order.
if you like our protects,have any questions or any requirements ,pls contact me any time. i will reply you as soon as possible.