1. Q: What is your MOQ?
A: 50 pcs per style from our stock range, 1000 pcs for customized style.
2. Q: When my order is ready to ship?
A: 5-7 days for stock item; 10-25 working days for production.
3. Q: How is the package? Can i customize the package?
A: One single fur ball packed in a clear PE bag, around 200-500 pcs packed in one big plastic bag and paper carton box. But we can do individual customized packing for decent quantity. You can print your logo on the package.
4. Q: What is the material of product? Is it safe?
A: Our material is eco-friendly, it made from high quality acrylic fiber, the safety approved by EN71, BPA free, etc. Test report can be provided when you place an order.
5. Q: Can i get sample?
A: We offer free sample for our customer, but only for stock items, you only need to pay for the shipping cost, the sample preparing time is around 3-5 working days.
6. Q: How to ship the package?
A: Our product can be shipped by air/express (UPS, DHL, Aramex, Fedex, etc).
7. Q: What kind of product you have?
A: We can provide you all kinds of faux fur pom poms, such as faux fox fur pom pom, faux mink fur pom poms, faux rabbit fur pom poms, etc, and it keeps updating. It's convenient to purchase them in one package, save your time and cost.
8. Q: How can i place an order?
A: Your inquiry -> Quotation -> Confirm the price/lead time/payment terms etc. -> We’ll send the Proforma Invoice -> Customer make payment via Paypal -> Production/Packaging -> Inform the shipping cost -> Customer pay for the shipping cost via Paypal -> We'll ship the package and let you know the tracking number -> Package received and feel free to tell us your comment.