Q: Could I put my own logo on it? A: Yes,we can accept custom logo,it can be printed or put on the items,but MOQ to 50 or more.
Q: Do you accept trial order of small quantity? A: Yes, we can accept when we have stock of materials.
Q: Is it easy to install a smart door lock? A: The fact is that it is very easy to install a lock to a door. MOLILOCK offers the manual and hole size sketch to all clients who order the locks which would be helpful for the installation.
Q: What is the payment term? A: Production: 30% T/T in advance, 70% T/T Before the shipment; Sample Order: Full payment by T/T or Wester Union / Wechat / Paypal Payment;
Q: What is your advantage compare to other suppliers? A: 1. 19 years experiences of production and R&D, 2. Professional Production Area with talented designing team; 3. China Top 10 door lock manufacture;
4.Reliable and strict quality control system. we test all our products before shipment to make sure everything in perfect condition.
Q:How about the lead time for mass production? A: Generally, the lead time is 15-35 days after getting the confirmation of the order and deposit.
Q: What about your warranty service? A: 2 years warranty and lifetime technical support. Free parts or new lock replacement for our fault products(except artificial damage).