Q1. Can I have a sample order for led light? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2: What about the lead time for the sample and big order?
A: 3-5 days if we have sample in stock, 5-7 days for the newly produced sample, 10-20 days for the big order.
Q3: What format design file you want for printing my Logo? A:We will It is best if you can supply your artwork as AI,CDR format file. However if this is not possible,our in-house designer can make the artwork.
Q4: Can you help with the design? A:Sure, we have professional designers to offer the design service.
Q5: What shipping method can i choose? How about the shipping time? A: Forr small order, by xpress like DHL,UPS,TNT FedEx etc, about 3-7days. For big order, by air about 7-12 days, by sea about 15-35 days.
Q6:Which port can be choosen for delivery? Mainly Guangzhou or Shenzhen, or other domestic place will be fine too.
Q8: How can you guarantee your quality? A: Normally we will send you a sample to confirm everything first. We will make the big order exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality disrepency, Alibaba will help you and return the money to you.
If you have any other questions write email to us or call us , we will reply you ASAP.