OEM: Add customer information in software version and control web for free, MOQ is 1 unit.
OEM: Add customer logo on the shell of the device for free, MOQ is 10 units.
ODM: The customers can provide your customized requirements, We can evaluate production possibilities for our customers for free,but have to pay for development cost.
2. Provide remote technical support service
Our engineers can provide professional technical support services to customers through remote software, such as
Teamviewer,Skype,whatsapp etc.
3. 3 years warranty
We provide new free spare parts in 3 years because of the product quality problems, except for man-made damage.
4. Provide factory repair service
If the customer has a problem with the equipment, he can send it back to the factory for repair. Maintenance is free, but there will be a material charge.
5. About Import tax
I hope you know that import duty is paid on imported goods in most countries. Our all quote and price don't include your import tax. As to specific rates, please consult your local customs office. I appreciate your understanding!
6. About delivery time
Our the fast delivery time will be within 3 days after payment. But we promise to arrange the delivery
within 7 days after receiving the payment, In case of special circumstances.If you want to know more about the delivery time, pls contact us.
7.About the shipping way
Customers can choose their own logistics company when placing orders. Or contact us to specify our desired logistics company. Such us FedEx/ UPS/EMS/ ARAMEX/DHL etc. If you need to know the specific shipping time, please contact us.
8. TESTING
Each of our products are rigorously tested, and the products that pass the test will reach the customers.