Q1. If OEM,ODM are available or not ? A1: Yes, we can make samples based on your design and logo by our professional development and handwork team.
Q2.: Can you find gemstone that are not in your website? A2: YES, we have a large warehouse with over thousand designs, not all the designs are on the website, if you are looking for particular stone please feel free to contact our sales representative
Q3.: Where is your company and factory located? How can I visit there? A3: Our company is located in Guangzhou City and Wuzhou City, China. The world's largest gemstone wholesale district.
Q4 . :How does your factory regarding quality control? A4:We have 15 production processes,9 inspection processes,5 experienced QC,every gemstone has its quality assurance.
Q5. :What is your processing? A5: We Usually Take 1 business day to prepare your product. If it's a custom order we usually take 2-3 weeks.
Q6. : What is the Shipping time? A6: It Usually takes about 5-7 business days. Excluding holidays, It usually takes about 2 weeks in holiday season
Why Choose Us
1. Our Self-built online ordering system can help you order more conveniently and quickly.
2. Can be delivered quickly within 3 days with over 50,000 in stock products. (we are located in Li wan Plaza of Guangzhou and Gems Building in Wuzhou City)
3. More than 20,000 OEM custom styles, rich raw materials such as beads, findings, ect. can be quickly to make samples as your request.
4. Have our own professional handwork team, monthly delivery capacity over 100,000 pieces.
5.More than 10 years of industry experience, serving many large customers, especially e-commerce platform customers
6. Can offer to take high definition photos for free.
7.Offer to print barcode and custom packaging.
8. Most of the in stock products are available for free samples.
EXCHANGE & REFUND :
1. 7 days without use and damage of the stone 2. Bulk product quality not same with sample 3. Merchandise not same as order list.