Q: What is the lead time? A: Sample is 1-3 days, mass production time is 15-25 days after order confirmation. Q: How do you ship the goods and how long does it take arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 2-4 days to arrive. Q: How to proceed the order if I have logo to print? A: First, Artwork for visual confirmation, and next is Sample picture or sending sample to you for confirmation, finally we will go to mass production. Q: Do you offer guarantee for the products? A: Yes, we offer one year guarantee for the products.