Q1: Are you a factory? A: Yes,we have our own factory at Hubei Province.And our trading department and warehouse are at Shenzhen city,Guangdong province.
Q2: Could you please send me the free sample,so that I could see and check its quality? A: Yes.We can send you free samples first,if the value is low.But our clients should pay for the shipping freight themselves. Samples fee needs to be charged if the value is high.
Q3: What will be the types of payment? A: The payment we can accept are T/T transaction,Paypal,Letter of credit,Western Union,etc.
Q4: Do you have any other website? A: Yes. We have two English websites. You can copy to check them. http://www.kentolights.com/ http://kento.en.alibaba.com
Q5: Can you accept OEM and ODM order? A: Yes. We are able to complete your OEM and ODM orders. We have large quantities of led products in stock for normal models.For special models,it will takes some time to customize them.
Q6:What will be the delivery way? A:We will communicate with our clients and choose a best shipping way together. In general, samples order will be delivered through DHL,FeDex,TNT,UPS,EMS. Bulk order will be delivered by air or by sea.