By express. In order to ship without any damage, we prefer by Fedex/DHL/TNT/UPS;
Q 1. What is the delivery time of a sample?
A. 4 days with our neutral package.
Q 2. How do you ship the samples?
A. By express. In order to ship without any damage, we prefer by Fedex/DHL/TNT/UPS.
Q 1. What is the MOQ?
A. 500pcs. We also accept small quantity for the 1st trial order.
Q 2. What is the delivery time for 1,000pcs?
A. 12 days for normal requirement, 30 days or more for special material or process or packing.Check with us when you place order.
Q 3. Is it OK to print my logo?
A. Yes, no problem. OEM your brand and ODM your special models are welcome.
Q 1. Are your products conforming to our standards?
A. Yes, our products can pass the testings as you require, e.g.: CE, RoHS, PSE, ETL,FCC, etc.
Q 2. How do you control the quality ?
A. We control the product quality by IQC, three tests on production lines, and 100% aging testing before packaging.
Q 1. What is the warranty period?
A. 12 months.
Q 2. What is your general failure rate?
A. Low than 0.3%.
Q 3. How to deal with if the diffuser broken after sales?
A. You just need to inform us the number of broken diffusers, we will be free of charge to send you the perfect ones with your next repeat orders. If you can not wait for long or you may break up the partnership with us, no problem, we will ship the perfect ones separately to you.