After-sales Service(except consumables products): > We guarantee all our electrical and mechanical parts for one year from the delivery date the machine running smooth in customer's place. > We guarantee that each product is tested carefully and works very well before shipment. We strive for 100% customer satisfaction on every sale we complete. > We are responsible for the whole lifespan of our products, and whenever you have questions during use, just call us, we are glad to offer technical support timely.
Life-long Maintenance Service: > During the warranty period, we can repair or replace the defective parts for free. > After the warranty time, we also repair the defective parts, but only charge part cost
Packaging & Shipping
Orders would be shipped within 3 working days upon receiving cleard payments when stock lasts. Delievery time depends on the shipping method, the following is the typical time:
Faster courier(Such as EMS, DHL, UPS...) would take 3-7 days;
Air mail(Hong Kong air mail, Singapore air mail) would take 10-20 days.
Package might be delayed occasionally by the Customs or the carrier, we sincerely hope each customer could give a few more days when this happens
Why choose Beijing W&F Technology Co., Ltd ?
1. Beijing W&F technology Co.,LTD is founded in 2006. It is a hi-tech company specialized in manufacturing and trading fiber splicing machine,otdr ,Optical Power Meter and other Fiber Optic testing equipments . Our company is one of the communication test instrument suppliers which is located in Beijing - the capital of China.
2. Famous Brand of Fiber Optic Equipment are sold : Splicing Machine ,Japanese Fusion Splicer ,EXFO OTDR ,Yokogawa OTDR , JDSU OTDR , Optical Power Meter & Laser Source , VFL ,
FTTH fiber tools
3. The quality management is the most important part in our company.
4. "High quality production with superior service" --is our quality policy.
5. "Satisfaction of the clients is service standard" --is our marketing service strate.