Q: Are you trading company or manufacturer ? A: We are manufacture. We have our own research and development teams and factory.
Q: How about your delivery time? A: Generally, it will take5 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q: How to deal with the faulty? A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.