SHENZHEN CORE IMAGE CO.,LTD. established in 2015, is China High-Tech Enterprise and Shenzhen City High-Tech Enterprise. We are committed to Amazon Alexa / Google Home Assistance enabled device tech R&D such as: Smart plug, Smart led lighting, Smart breaker, etc. With 5000m² Class 100 dust-free purification workshop, Professional testing equipment, Well trained workers and manager from Foxconn product division more than 10 years experience, we make the best product quality. We aim to develope new smart interaction experience, and deliver simple lifestyle through voice or remote control.
Company Vision: Intelligence makes life beautiful!
Q1: Can this be controlled around the world?
A: Yes, as long as you have the app installed on your phone.
Q2: Is this 220v or 110v? A: Our smart power strip support 110V~220V. That means you can use this power strip with between 110V and 220V appliances. As long as ensure that current is within 10A.
Q3: If it's on and there's a power outage, will it come back on when the power comes back or stay off? A: Yes, it will come back the original status when the power comes back.
Q4: Can I control this plug by group? A: You can set up two outlets as a group so that you can control them together.
Q5: Can this plug be controlled by the apple homekit app as well on my iphone? A: Our products can only be used with smart life App,compatiable with iOS and Android system.You can also control it with Alexa and Google Home by your voice.
Q6: Is this easy enough for a 75 year old to use or would they need help setting it up? A: As long as you can read directions and follow the step by step, it is simple.
Q7: I can not find the apps What is it called on the App Store? A: Smart Life.You can also scan the QR code on the manual and download the APP.
Q8: Can this divice work from long distance? A: Yes, you can remote control the plug on the app when you far away home.
Q9: My home wi-fi is 5 ghz. I see that this only works on 2.4 ghz,right? A:Yes, it only supports 802.11b/g/n 2.4GHz Wi-Fi, not support 5.0GHz Wi-Fi.
Q10. Can I place a smart plug as a sample order? A: Yes, sample order is welcomed for checking product function and quality.
Payment & Delivery
We can support Paypal, T/T, L/C, Alipay etc.
For your financial security, please contact our customer service personnel before payment to confirm payment method and account number.
Goods will be shipped within 5-15 working days after receiving payment.
It usually takes 5-10 working days by Express,DHL/TNT/UPS/Fedex/EMS etc.
Please check your delivery address if it is right before shipment.
Tracking number and finished goods pictures will be emailed.
Please feel free to contact us, we will take our prompt attention to you.