When cycling on the road,The thing that makes us happiest is we usually use our new products by ourself,We pass our own practical use tests on the road,Let us know the advantages and disadvantages of this product,We will summarize our test results and give feedback to our technical engineers,They will redesign and improve to make the best products,so we always take our products seriously.
BTW,when you got our products one day,if you have anything problems or Suggestions for improvement,please contact us at the first time,thank you so much for support WEST BIKING.
Quality problems,free replacement within three months,and one year warranty,after-sales service.
We supply online service 24 hours a day on Ali-TradeManager or Message, you also can contact us through Skype, Whatsapp,WeChat,Gmail and so on.
You can also contact us by email, and we will reply in 24 hours, or by phone if urgently.
1.Choose the suitable size or Color you need,if just one style on selling,just open the order is ok.
We usually have different size/color/styles on selling,so please check carefully when you open order.
2.Sometimes,if you can't choose anything or you don't know how to do,anything questions you can contact with us first,we will suggest the best suitable model for you,and more quantity will more cheaper.
3.We also support OEM&ODM,if you have anything ideas,just let me know before you open the order,thank you.
How to place a order
1. After confirming order details, we will make Proforma Invoice for you.
2. After receiving payment will start to Allocate the inventory in our warehouse,and our QC will check the items again,and than ship out.
3.If the products is customization,and the total amount is more than ten thousand dollars,you can pay 50% deposit,when we finish production,and after your items confirm,you can pay another 50% money,and than we will ship out.
4.If the quantity is too much,ship by sea,we also can support to pay the another 50% when the goods arrived your address port,after your payment,you can pick up the goods.
5.When your items is production,we will arrange our QC to check the quality,need to do the same with our confirm sample,if not,will reproduction.
6.After production,the goods ship to our warehouse,our another QC team will check the quality again,and than packing to ship.About the shipping,we will according to your request,if you are selling on Amazon,we also can support to ship to your Amazon warehouse to reduce your fee and time.
7.When you received the goods,please check the items at the first time,anything questions contact us please,the quality problems,it's not the same with confirm sample,we will resend again.You can contact online service,they will help you solve the problem by Skype ,E-mail or Tel,So you can rest assured about the after service.
Any questions, please feel free to contact Jonny Zhang