Delivery time: 3-7 days for stock products, 15-30days for OEM/ODM
We will feedback you about the questions of products in 24 hours.
We have our own workshop and techinal department which can help customer to design and make faster delivery!
All of our fabrics are passed European Standard! some special requirment also can meet. such as UV protection!
Most of our customers are from USA,Australia, Canada and UK!
We have a great experience in international business and on provide high quality service to relailer.
We can provide all the services you need to export from China. Such as sourcing, guiding, translating, buying, quality inspect, documents prepare, declaring shipping etc service. Our business scope is not only limited in Yiwu city, we can help you to do business in any other place in China. We would like to build up friendship, trust and long term cooperation with our clients! We aim to be our clients' reliable partner in China!
Our services process:
Before you come to Yiwu: 1. Advise you the best time period for your business trip to China. Source the suppliers and arrange the meetings for you before you come to China. 2. Issue China Invitation letter (Business invitation or official invitation. We can also help you about the visa issues). 3. Book hotel for you with the best discount. 4. Airport pick up from Yiwu, Shanghai, Hangzhou.
When you arrived yiwu, start your purchasing: 1. Guide you to visit the right product markets and visit all the shops one by one, or visit the good factories if necessary. 2. Translate and negotiation for Prices between you and the supplier. 3. Note down the order, write all the details such as: article No description, quantity, size, color, package details, cube meter, at the same time take the photos for all the goods you have ordered. 4. Make order form for you to check the price, total amount, and total Cube meter.
After you Complete Yiwu purchasing: 1. Place orders which are with the product pictures to all the suppliers. 2. Follow every order to make sure the goods producing will be complete According to our expected time. Report process to you step by step. 3. Free warehouse storage, we collect the goods to our own warehouse and inspect the goods to make sure the orders are according to your requirement. 4. Distribute payment for goods to your suppliers. 5. According to customer's request, book shipping space and arrange shipment. 6. Prepare the export documents concerned. To declare Chinese customs. 7. Make foreign country import documents. 8. Send all the document together with B/L by express deliver, for you to do the Customs clearance.
When you are not in China. We can be your reliant business assistant: 1. If you have any products need sourcing in China, We will try to give you the quotation in short time. 2. Send the latest, popular and related products information to you. 3. Inspect the orders for you. If you ordered from other factories, We can go to the factory and inspect the quality, quantity, packing details and all the others. And then send you a inspect report to you to make sure the order is according to your requirement.
1.Question:If Quantity of the order is very small,like 10-50pcs per style per color ,could we accept it ?
Answer :Yes, we can do it ,if we have enough stock yarn for your order .However the price will be raised from 15% to 30%.
2.Question: How to buy our samples in showing room?
Answer :For new clients,you should pay cost of the samples ;For regular customers,you can get our samples for free .(Remark: if samples are more.)
3.Question: How long will you get the samples from us ?
Answer :For new clients ,after you paid the cost of samples,you ‘ll get our samples from 7-14days ;For regular customers,after we read your instruction,you can get the samples from 7-14days.
4.Question:What’s is available courier service ?
Answer : They are UPS,FEDEX,DHL,TNT,EMS(Express Mail Service).
5.Question:How to pay the cost of samples?
Answer :You can use Western Union , T/T, Paypal ….etc.
6.Question:If the products isn't consistent with the website describing,how to solve it?
Answer : IF the products are defective or different with the describing words of the seller, don't worry, we will accept customs' exchange ,return unconditionally. We believe that our custom are not only satisfied with our products ,but also content with our Service!
If you have any question, please feel free to contact us ! Thanks.