* Your satisfaction is very important to us. If you are not satisfied with the purchase for any acceptable reason. Please do email us first, we will offer refund or exchange. * All our products have been checked and packaged in good condition, the products must be in its original condition. If the item you have ordered is defective, please contact us first. * You must inform us within 7 working days of your receipt; and ship the item(s) back and responsible for the shipping and handling fee. * We will only honor you refund after the item(s) is delivered back. You also need to inform us before you send the item(s).
FAQ 1) Is the hair Human Hair without fiber or animal hair? Yes, the wig is processed with 100% virgin Brazilian human hair.
2) Is the hair can be colour/dye again. For natural color,the hair could be dye to #613,but for light color,it could be dye to dark,not lighter.
3) Is it possible to order 1 SEt to check the quality It's okay for stock but not for customized order.
4) What is the shipping cost? Depends on the weight of the goods.we have special agree with DHL,UPS,FedEx,quick and cheap.
5) Once the order is in place, how many business days can I receive the product?
Pleaes check the list above about the shipping time, normally it is 2 days to the USA for the stock order.
6) How do you package the product to prevent grading or damage? Pvc bag and box which express provided
7) How long does it last? For hair in such high quality, it may last for more than one year under proper care and nurse.
8) What kinds of hair health care products you should use? Use high quality shampoo and conditioners which will be able to make your hair soft and shiny. Try to usesome gel and spray styling products to keep your hair in its style. And olive oil would be a good choice to make your hair healthy.