Q: What is your MOQ?
A: Usually our MOQ is 500 PCS. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need.
Q: What’s your package?
A: Color box, mast carton, very strong. Loading and fixation crates with container experience. And we send the loading pictures for you after we loading.
Q: Can you supply samples?
A: Yes, we can supply customized sample, you only need pay the little cost with freight.
Q: How long we can get the samples?
A:Depend on the sample shape, normally will be sent in 3 - 5 days after you confirm.
Q: What is your delivery time?
A: Our delivery time about 30 days after deposit , small amount will be 10-15 days.
Q: Can we print the logo we want?
A: If your order quantity meets the MOQ of Custom logo products, yes. For more information, please kindly contact our salesman.
Q: How should we send our complaint about your product or service?
A:Please kindly write down your complaint with all details and send to us. Our Complaint Handling Center will reply to you in 24 hours.
Q: What is your payment term?
A: Our normal payment term is T/T 30% in advance, balance against copy of B/L. Small quantity order, TT 100% is suitable. You can payment by L/C, T/T, Paypal, Western Union and company bank account.