Q1: How long is your Warranty of VR? How can you carry VR out ?
Usually we offer 12 Months Warranty for VR( details please ask by email )
Q2: Can I get samples ?
Yes! You can!You are welcome to place a sample order to check our superior quality and service!
Q3: What’s the delivery time?
1-2 days for sample orders,3-10 days for bulk order (based on different quantities).
Q4: How will you deliver smart watch to me? How long do I need to wait?
You can select shipping options possibly, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Directline, Air Mail according to clients' request.3-7 days for international express, 5-7 days for air cargo, 20-40 days by sea cargo.
Q5: How about your product quality?
We provide unrivaled Quality - Very rigorous testing process for Incoming Quality Control, Input Process Quality Control, and Final Quality Control for every piece. We follow at least 18 QC test procedure,and do 100% FQC to ensure your satisfaction.
Q6: Can you print my brand name (logo) on these VR?
Yes! We can provide professional OEM services to make it your brand even for your trial sample order,like display start up logo on screen, print/laser logo on smartwatch back and front and Gift box Package
Q7: What kind of payment methods do you accept?
T/T(Bank transfer), L/C, Western Union, Money Gram, Paypal, Cash etc.
Q8: Do you have any After-Sale Service?
Yes! We have professional After-sales Dept. follow-up R.M.A. Items services and upload product firmware and app. for you to download.If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.
Q9: Are you just trading co. or factory?
We are professional smart watch manufacturer and We can support you with the most competitive price,top Quality and Services.