- Tuya App, Work with Alexa, Amazon, Google Home, Support Android /IOS System
4.1 x 2. 5 x 1.3 inch
1.Can I have a sample order?
A: Of course, we welcome sample order to test and check quality. Mixed samples are acceptable.
2. How to proceed an order?
A: Firstly please let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
3. What’s the delivery time and sample time?
A:-Usually the delivery time is 7~30 working days after the order confirmed, if you need the goods urgently, please contact us in advance.
-Sample time is 2-5 working days after received your payment.
4.How to add devices to a wireless network?
A: a.Before adding the equipment, we first determine whether the product is in the correct waiting connection, Wi- Fi status, the indicator flash (about 1 second 2 times), and if not the indicator flash, the device will be reset as required
b.Enter APP and click "+" to add the device
c.Read the prompt carefully "adjust the Wi-Fi indicator to a fast blink, one second 2 times", and then click Next (Note: make sure the device has switched to the fast connect mode)
d. Input - home Wi-Fi account name and password and click Next (Note: the Wi-Fi name in the home without Chinese, routers and mobile phone equipment to connect the router is connected with a router, is already connected to the Internet)