Mocular Medical was established in 2005, is a set of medical investment, medical management, the new digital equipment research and development, production in a body comprehensive enterprise. In recent years, in response to the" Ministry of science and technology puts forward the industrialization of research results." We organized a group of electronic, mechanical, optical, computer aspects of senior experts and professors, will have formed independent intellectual property rights of scientific research more widely applied to the old instrument upgrades and new digital medical equipment development.
Freight and Shipping Handling Pick Up
a. Door2Door Service: Weight Based Shipping, The freight is cauluated basingparcel weight,
The freight will show up in checkout section.
b. Pick up at Hongkong: select the delivery address at Hongkong, leave detailsaddres in blank.
(we will send parcels to HK and you pick up at our HK office)
c. Consolidated sea shipping or air shipping, for volume buyer e. We arecontracted shipper with DHL, TNT, USPS,
also we welcome customers who own ancourior account to make freight collect service.
d. it takes approx 5-8 days to arrive US, CA and UK. 10-15 days to most Eurocountries. 15-20 days to other rest country zones.
Payment Policy: - We accept payment by Credit Cards through Alibaba Escrow. - When make payment using Escrow,your money is deposited securely in your account.Money is only released to us after you confirm delivery. - Please contact us anytime if any problems with the payment.
Shipping & Handling: - Please make sure your delivery address is correct and can be delivered. - Customs duties and brokerage fees might be possible for some countries.They are buyers' responsibility if there are any. In order to ensure you receive the goods with paying lower taxes,we will declare the goods as “Sample” at lower value. If you have any special requirement,please leave us the message on your order. - All unit will be sent with input voltage adaptor comply with buyer's country's standard,unless buyer contact us with special request prior to payment made.
Guarantee: - For Refraction(Ophthalmic Unit,Exam Chair,Instrument Table,Auto Refractometer,Phoropter,Chart Projector,LCD Chart, Lensmeter,PD Meter,Trial Lens Set,Trial Frame): One Year - For Diagnostics(Slit Samp,Keratometer,Ophthalmoscope,Retinoscope,Tonometer): One Year - For Optical Laboratory(Lens Edger,Lens Groover,Lens Driller,Lens Polisher,Ultrasonic Cleaner,Frame Heater,Tint Unit,Lens Tester,Pattern Maker,Layout Blocker): Half A Year
Return Policy: - All the items are inspected by Q.C. before shipment. - We stand behind every product we sell.If you are not satisfied with the products,please contact us by e-mail and inform where the problem is.Let’s get a solution through our communication,we will try our best to make you satisfied! Please don’t send the goods back directly before informing us! - For reasonable reasons,we will be willing to reture the products.The products must be returned in original condition within 7 days after you receive them,the return shipping charges will be at buyers’ cost.
Customer Service: Should you have any questions,please feel free to contact us. - Our customer service team will serve you 7 days a week except pubic holidays. - Due to the time difference between countries,the e-mails might not be answered in time,but we are sure you can get our reply within 24 hours.