Questions and answers :
1. May I have the samples ?
Answer: yes, we will provide samples for you. Samples for testing will be provided for free.
2. Who pay the freight cost for the sample ?
Answer: the freight for sample delivery is at receiver's side.
3. What is the delivery time for the goods ?
Answer: our production ability is one week one 20feet container. we will check according to your quantity.
4. How about the warranty time ?
Answer: In case of any quality problem happens, you must be equivalently compensated.
5. After-service
Answer: we will reply your email with 12hours . if any quality issue, we will give you 8D analysis report after getting the sample.
6. What is 8D report ?
Answer: we will make analysis from raw material, production process, human labor and change to each defects and make action plan for each issue.