1. Quality First: We-KIMH, promise to provide you the best quality products ! We check the quality of the goods one by one before shipment to ensure the defective rate is 0% ;
2. Great Service: OEM packaging: Acceptable; Any question or inquiry will be replied in time;
3. Guarantee: Every defective product or quality problem within warranty (except for human-made intentionally damage) can be replaced in the next order.
Q1. How about your Service? A1. OEM packaging and ODM service on request, Any question or inquiry will be replied in time.
Q2. How to process your Quality Control? A2. All products must go through five checks before manufacturcing process. Revelant material check before production. Full check after every individual process finished. Full check after production half-done. Spots check after production packed before shipping.
Q3: What certificate do KIMH have?
A3: CE and RoHs certification.
Q4: How about the CANBUS and flash?
A4: Most of the cars are ok to install headlight and no flash. If some brand cars appear error and flash when installed, do not hesitate to contact us if need.
Q5: How can I do if the driver or bulbs are broken due to quality problem? How about the warranty?
A5: We provide 12 months warranty period from the date of the purchase. If appear any quality problem, just show the pictures or videos for providing it's broken, then we will analyze the reason and you'll get the new free replacement or better solution.
Q6: How long does it take time to produce?
A6: We can provide high-efficiency operation and production, 1-3 working days are possible to finish your order if raw materials are in stock.
Q7: From 3000K to 6000K color temp. of headlight, it's same distance for lighting amoung them?
A7: It's same distance for lighting in normal environment. About 300 meters on high beam, several decameter on low beam. If rainy or foggy weather, more lower color tempt. would be better for light penetration.
Q8: Can I make my logo on the bulbs and driver?
A8: Yes! Kindly send us your logo information by email, and tell us the position you need to make logo.
Q9: Can I visit your factory?
A9: Yes! Totally welcome to our factory.
Q10: There are too many questions need to confirm but the above is not mentioned?
A10: We would love to answer any of your question, kindly click the “Send” button if you need to know about more. Thank you all from coming.