1. We calculate the capacity and recommend the best models.
2. We design and develop the new products according to your requirements besides our standards products.
3. We supply you the professional refrigeration technical support and electronic technical support for your installation,debugging and operation.
4. We supply the spare parts and technical suppory in & after the warranty time.
5. We supply the training course to your workers at our factory if you need.
C. After-sale service
1. Technical support for your installation,operation and maintenance.
2. One year's warranty,and you can pay for extended warranty.
3. Spare parts and technical support at most econimic prices after the warranty.
4. Update you the latest products information and price adjustment every year.
5. Old customer discount will be available when you order the products again.
D: Service for Agents:
1. Providing all the needed technical information,support for operating the projects;
2. Providing free technical training to our agent technicians;
3. Good Competituve Price for our agents.
1. What makes you different with others?
1) Our Excellent Service For a quick, no hassle quote just send email to us
We promise to reply with a price within 24 hours - sometimes even within the hour.
2)Our quick manufacturing time For Normal orders, we will promise to produce within 15-20 working days.
We can ensure the delivery time according to the formal contract
2. May I know the status of my order?
Yes .We will send you information and photos at different production stage of your order. You will get the latest information in time.
3.Can I use our own brand logo on the products? Yes. We provide OEM/ODM service to our customers. Our professional engineers having rich experience in heat pump design and manufacture. Just tell us your ideas or provide the drawing, we can help you to carry out your ideas. 4.What is your terms of delivery? We accept FOB, CFR, CIF, EXW etc. You can choose the one which is the most convenient or cost effective for you. 5. What is your payment terms? 1) T/T 40% deposit, T/T balance 60% paid before shipment;
2) T/T 40% deposit, balance 60% paid through irrevocable L/C at sight;
3) Other payment terms are negotiable. 6. What about warranty?
One year, all spare and accessory parts of products will be free.
Our other main machines(you can click the photo to enter into the link directly):