Q1: How to choose a suitable product?
A1: You could give us details as follows:
a) Pallet/dustbin size: length *width *height;
b) Pallet/dustbin applications;
c) Pallet load capacity: dynamic load, static load and rack accordingly.
Q2: Can you provide customized services?
A2: We could provide customized services as follows in condition that the quantity exceeds 300 pieces:
Q3: Can you develop a new product?
A3: Yes, but there will be die cost. We can return the fee of mould when quantities reach to a certain number later.
Q4: What is your lead time?
A4: In general, our production time is 15~20 days against advanced payment. We can send you a production plan when in batch orders.
Q5: What is your payment term?
A5: In general, T/T is more preferable. We can also accept L/C, paypal, west union etc
Q6: Is there any quality assurance?
A6: Yes, our warranty time is 3 years. One replace one within a year, two replace one within 2 years, 3 replace one within 3 years.
Q7: How to get a sample?
A7: Usually, the sample will be delivered by air express DHL/TNT/FEDEX, if you have other solutions, we could discuss.
Q8: What is the packing method?
A8: Pile them one by one, with shrink film outside.