A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
**** Why BANQ ? A professional LED manafacturer with 12 years history, 40 engineers, 30,000 Sq meters,1200 staffs, export to American, Europe, Australia, Asia, Africa etc. We have UL DLC FCC CE RoHS SAA BSCI TUV for our products. LED Panel Light, LED Strip Light, LED Flood Light, LED Smart Panel Light, LED Light Bulb, LED Spot Light, LED Grow Light, LED High Bay Light etc. ISO9001 Approved for factory management system. Every year we develop new products & upgrade the products to support the customers win more market share. Service : Any questions you have by email or calling, you will get prompt answer and fast handling.you will get prompt reply within 24 hours.
Any interest please feel free to contact me : Rita Lee