Q1: Do you have your own brand?
A1: Yes, the brand name is Harpow, we can provide OEM and ODM services to our customers as well.
Q2: What are the main application fields of your products?
A2: Widely used in ship building, power generation, gardening, and other industries such as cutting various metal plate, aluminum alloy, plastic materials, laminate, wood, stone, and cement products.
Q3: What are the characteristics of the product?
A3: Our main products are electric tools and accessories, especially for people who like repair by themselves.
Q4: What is your product positioning?
A4: Our products are mainly for high-end consumers. Our price falls into average level among similar products. In the future, we will try to develop products for the low-income groups.
Q5: What’s your target market?
A5: We mainly focus on European market right now. Our next step is to launch new products and expand our market to North America, South America and the Middle East.
Q6: What is your target customer?
A6: Mainly for large supermarkets, chain stores, the network shopping, TV shopping and other customers.
Q7:What is the biggest advantage compared to the rivals?
A7: We are one of the earliest domestic multi-purpose saw blades supplier. We are proud of our wide product range, strict quality control and stable customer relationships.
Q8: How can you guarantee the quality?
A8: We employ several experienced inspectors to strictly monitor the whole production process: raw material—production—finished products—packing. There are appointed staff responsible for each procedure.
Q9: What is your MOQ?
A9: Saw blades: 1000 pcs
Q10: What about the payment and delivery time?
A10: Our delivery time is 1-3 months in general.
Payment: 30% in advance, 70% after receiving the B/L.
Q11: Do you provide samples?
Q12: What kind of service do you provide?
A12: Before sale:
Provide product information, market research forecasting, product customization, product processing, consultation and other services for your convenience.
1. Technical training on according to customer requirements;
2. We promise replacement under warranty;
3. We promise to supply the maintenance spare parts;
4. Regular call back or visit customers;
5. On time response to mail and phone calls of your complaints or consultation.